Frequently Asked Questions
How do I join the program?
How do I join the program?
If you have a store account, then good news! You've already been enrolled. Otherwise, you can create a free store account. You will be prompted to create an account at checkout, or you can create one by clicking the "Account" button in the menu.
What's the difference between this and the CrystaLac Club?
What's the difference between this and the CrystaLac Club?
The CrystaLac Club is for email subscribers to receive exclusive offers and updates. The CrystaLac Club Rewards is an extension of that, rewarding customers points towards additional offers.
How do I view my points?
How do I view my points?
You can see your points when you're logged in. Your points will appear in your account page. You can also view the entire program in the widget at the bottom of your screen.
Why is the program in Beta?
Why is the program in Beta?
We're testing this new program and plan to expand into VIP tiers with even more exclusive rewards. Sounds exciting, right?